ServiceNow CSM & App Engine Developer

Job Description :

ServiceNow CSM & App Engine Developer

Experience : 8-10 Years

Key Responsibilities

Strong understanding of ServiceNow core and best practices.

Expertise in CSM (Customer service management) and App engine area of ServiceNow

Good knowledge of ServiceNow ITSM module architecture and implementation principles. Strong development experience ( Catalog Item, workflow / flow Designer, client & server scripting, ACL, SLA, Data import, Business rules, Database)

Configure and customize ServiceNow applications and modules.

Hands on experience in system Integration, SSO, MFA, LDAP & Mid-Server. (Good to have)

Integrate ServiceNow with other enterprise systems and tools. (Basic Knowledge).

Develop system integrations and process automation within ServiceNow. Basic Knowledge).

Perform system and integration testing with sample and live data Service Portal & Widget development (Basic Knowledge)

Good understanding on ServiceNow Scripting.