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Process Intelligence Analyst - Task Mining

Process Intelligence Analyst - Task Mining

Lara Tech ConsultingChennai, IN
17 hours ago
Job description

Location : Bengaluru, India

Experience : 3–5 Years

Start Date : Immediate joiners preferred

About the Role :

We are looking for a Process Intelligence Analyst to support task-mining–driven analysis using Skan (or similar tools). The role is analysis-driven, with a primary focus on interpreting data and generating insights rather than on technical engineering. Experience with Skan or other task / process mining tools is beneficial but not mandatory.

Key Responsibilities :

Data Interpretation & Insight Generation

  • Analyse user activity data from task-mining tools to identify trends, bottlenecks, and improvement opportunities.
  • Review raw logs, user journeys, and system-captured activities to derive meaningful interpretations.
  • Validate insights with functional stakeholders and provide clear, actionable recommendations.

Light Technical Work (Basic SQL)

  • Write simple SQL queries to extract, validate, and segment data when required.
  • Perform basic data quality checks and prepare datasets for further analysis.

    • Collaboration & Communication

  • Engage with business teams to understand process context and operational pain points.
  • Present findings through reports, summaries, or walkthrough sessions.
  • Support discussions to translate insights into tangible improvement actions.

    • Tool Support (Task Mining / Process Intelligence)

  • Work with Skan or similar platforms to review event streams, task traces, or captured user actions.
  • Assist with configuration checks or data validation within the tool (experience preferred, not mandatory).
  • Help troubleshoot data inconsistencies or capture gaps.

    • Required Qualifications :

  • 3–5 years of experience in data analysis, business analysis, process analysis, or analytics roles focused on operations.
  • Strong analytical mindset with the ability to interpret data and generate insights.
  • Basic SQL skills (capable of writing simple queries).
  • Exposure to task-mining or process-mining technologies (Skan, Celonis, UIPath Task Mining, Minit, etc.) is a plus.
  • Good communication skills with the ability to summarise and present findings clearly.

    • Good-to-have :

  • Experience working with Skan (even at a foundational level).
  • Understanding of shared services, operations, or process documentation.
  • Familiarity with data validation, data preparation, or basic reporting.
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    Intelligence Analyst • Chennai, IN