Talent.com
Hospitality Service Leader
Hospitality Service LeaderBenne • Delhi, Republic Of India, IN
No longer accepting applications
Hospitality Service Leader

Hospitality Service Leader

Benne • Delhi, Republic Of India, IN
30+ days ago
Job description

We’re Hiring : Captain – Delhi

About Us

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas. Missing the Bangalore dosa in Mumbai, they perfected a recipe and discovered the true secret : a great dosa is made with honour, respect, and care. At Benne we serve food we love — with honesty, warmth, and heart.

The Role

We’re looking for a hands-on, guest-first Captain to run the floor at our cafés in Delhi. You’ll be the face of the outlet during your shift — ensuring service is smooth, guests feel seen, and the team performs like a well-oiled kitchen. This role is for someone energetic, decisive, and proud of excellent service.

What You’ll Do

  • Lead the service floor during your shift : welcome guests, manage the space, and ensure timely, warm service
  • Coach and support FOH staff on hospitality, order flow, and upsell moments
  • Run pre-shift and post-shift briefings;

keep the team informed and motivated

  • Monitor service speed, order accuracy, and guest satisfaction in real time
  • Troubleshoot operational issues and coordinate with the manager / BoH to resolve them
  • Handle guest feedback with empathy and ownership — turn concerns into delightful outcomes
  • Keep the dining area clean, presentable, and aligned with brand standards
  • Support inventory checks and communicate supply needs to the Outlet Manager
  • Step in to assist during peak service (plate-up, clearing, bussing) whenever needed
  • What We’re Looking For

  • 1–3 years of hands-on FoH experience in cafés, restaurants, or QSRs (experience as a senior server, supervisor, or team lead is ideal)
  • Confident, calm leadership on the floor and excellent people skills
  • Strong communicator who can coach peers and handle guests with grace
  • Quick decision-maker, organized, and comfortable working in a fast-paced environment
  • A team player who takes pride in every service moment and protects Benne’s service soul 💛
  • Compensation

    Competitive and based on experience.

    To Apply

    Email your resume to hr@shimowfoods.com

    with the subject line :

    “Captain – Delhi : )”

    At Benne, every shift is another chance to make someone’s day. If you love hospitality and want to lead with warmth, we’d love to meet you.

    Create a job alert for this search

    Hospitality • Delhi, Republic Of India, IN

    Related jobs
    Hospitality Services Manager

    Hospitality Services Manager

    Holland Advisors • Delhi, Republic Of India, IN
    Oversee Complete Lounge Operations.Maximization of staff efficiency, assurance of quality of work.Supervision of administrative matters. To oversee staff performance in Lounge operations and custome...Show more
    Last updated: 2 days ago • Promoted
    Regional Hospitality Manager

    Regional Hospitality Manager

    Radisson Blu • Delhi, Republic Of India, IN
    Radisson Blu Hotel In North India.As a General Manager you are responsible for leading and supporting your team on a daily base and ensure the successful operation of the hotel.You will be the repr...Show more
    Last updated: 6 days ago • Promoted
    Lounge Services Director

    Lounge Services Director

    Holland Advisors • Delhi, Republic Of India, IN
    Oversee Complete Lounge Operations.Maximization of staff efficiency, assurance of quality of work.Supervision of administrative matters. To oversee staff performance in Lounge operations and custome...Show more
    Last updated: 2 days ago • Promoted
    Title Services

    Title Services

    Brace Infotech Private Ltd • Delhi, IN
    Positions to be filled : Title Services (Analyst / Senior Analyst).Number of positions : 150 Positions.Immediate to 30 days Joiners only. Proficiency in relevant software.Pay range and compensation pa...Show more
    Last updated: 25 days ago • Promoted
    Lounge Operations Manager

    Lounge Operations Manager

    Holland Advisors • Delhi, Republic Of India, IN
    Oversee Complete Lounge Operations.Maximization of staff efficiency, assurance of quality of work.Supervision of administrative matters. To oversee staff performance in Lounge operations and custome...Show more
    Last updated: 2 days ago • Promoted
    Leadership Support Specialist

    Leadership Support Specialist

    Integrated Personnel Services Limited • Delhi, Republic Of India, IN
    Position - Executive Assistant.Company - MNC, Dubai based, Sports management.The Executive Assistant will provide high-level administrative and operational support to senior leadership.This role re...Show more
    Last updated: 3 days ago • Promoted
    Hospitality Relations Manager

    Hospitality Relations Manager

    Vianaar Homes • Delhi, Republic Of India, IN
    Guest Relations Executive (Operations & Business Development Focus).We are seeking a dynamic and proactive.The ideal candidate will efficiently manage day-to-day operations while actively contribut...Show more
    Last updated: 16 days ago • Promoted
    Lodging Services Manager

    Lodging Services Manager

    The Hosteller • Delhi, Republic Of India, IN
    General manger / Assistant general manager.A general manager / assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively.He / she shall be e...Show more
    Last updated: 10 days ago • Promoted
    Sales Specialist

    Sales Specialist

    TLC DigiTech Pvt. Ltd. • Delhi, Republic Of India, IN
    Designation : Sales Associate @ Hotels.Job Location : Delhi / NCR, Jaipur, Hyderabad, Bangalore, Ahmedabad, Chennai(Based at client hotels). To represent the Program and the organization at the hotel....Show more
    Last updated: 3 days ago • Promoted
    TPRM Senior Manager (Qatar)

    TPRM Senior Manager (Qatar)

    Cubical Operations LLP • Delhi, IN
    Job Description – TPRM Senior Manager (Qatar Travel Requirement).Senior Manager – Third-Party Risk Management (TPRM).Qatar (Frequent travel to / from India). India (Work from India when not travelling...Show more
    Last updated: 10 days ago • Promoted
    Wedding Services Consultant

    Wedding Services Consultant

    The Wedding Company • Delhi, Republic Of India, IN
    We are seeking dynamic and results-driven Relationship Managers to join our team specializing in high Average Selling Price (ASP) wedding services. As RM, you will be responsible for cultivating rel...Show more
    Last updated: 4 days ago • Promoted
    Director of Nutrition Services

    Director of Nutrition Services

    Early.fit • Delhi, Republic Of India, IN
    Earlyfit is a doctor-led, tech-enabled weight loss program built around GLP-1 medications like Wegovy and Mounjaro.We combine prescription care, nutrition, and lifestyle support with smart integrat...Show more
    Last updated: 5 days ago • Promoted
    Head of Sponsorship Sales & Events Middle-East (Mandatory Experience Required in Media and Advertising)

    Head of Sponsorship Sales & Events Middle-East (Mandatory Experience Required in Media and Advertising)

    Corp Crunch • Delhi, IN
    India (Experience in the UAE market is mandatory).Mandatory experience in Media & Advertising.We are seeking a dynamic, well-networked, and results-driven Head of Sponsorship Sales & Events to lead...Show more
    Last updated: 4 days ago • Promoted
    Hotel Partnership Representative

    Hotel Partnership Representative

    TLC DigiTech Pvt. Ltd. • Delhi, Republic Of India, IN
    Designation : Sales Associate @ Hotels.Job Location : Delhi / NCR, Jaipur, Hyderabad, Bangalore, Ahmedabad, Chennai(Based at client hotels). To represent the Program and the organization at the hotel....Show more
    Last updated: 3 days ago • Promoted
    Hospitality Operations Leader

    Hospitality Operations Leader

    The Hosteller • Delhi, Republic Of India, IN
    General manger / Assistant general manager.A general manager / assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively.He / she shall be e...Show more
    Last updated: 10 days ago • Promoted
    People & Culture Specialist

    People & Culture Specialist

    KodeKloud • Delhi, IN
    People & Culture Specialist / Senior Specialist.We’re an EdTech SaaS company dedicated to transforming the way businesses upskill their teams in DevOps, Cloud Computing, and IT by offering hands-on,...Show more
    Last updated: 10 days ago • Promoted
    Guest Services Professional

    Guest Services Professional

    Vianaar Homes • Delhi, Republic Of India, IN
    Guest Relations Executive (Operations & Business Development Focus).We are seeking a dynamic and proactive.The ideal candidate will efficiently manage day-to-day operations while actively contribut...Show more
    Last updated: 16 days ago • Promoted
    Guest Experience Director

    Guest Experience Director

    Holland Advisors • Delhi, Republic Of India, IN
    Oversee Complete Lounge Operations.Maximization of staff efficiency, assurance of quality of work.Supervision of administrative matters. To oversee staff performance in Lounge operations and custome...Show more
    Last updated: 2 days ago • Promoted