Document Controller

Position Summary :

The Document Controller will be the first point of contact for the customer and factory for all their Project Documentation related needs. The Document Controller will accomplish the customer requirements by coordinating with multiple IMI departments across the globe, and processing them as per customer templates and requirements.

Supervisory Responsibility :

No

Key responsibilities of this position include (other responsibilities may be assigned) :

Reviewing the Documentation requirements requested by customer in the Purchase Order and coordinating with the various departments globally to get the documents on time, and then to submit to customer within the stipulated SLA.

Preparation of the customer document submittals as per customer requirements and submitting to customer though email or customer EDMS.

Follow-up with customer for timely returns of the submitted documents for their approvals / comments as per SLA.

Tracking and monitoring all the document list, customer submissions, returns and revision requests in internal Document Management system (IFS or MS Excel or Customer Format).

Coordinating on customer queries with internal departments.

Preparation of customized final document packages / dossiers using MSOffice applications.

Assisting Project Managers with month end Documentation and Inspection reports.

Working from SriCity factory as and when required on need basis.

Required Skills :

Excellent knowledge of MSOffice applications mainly MS Word, MS Excel, MS Outlook, MS PPT & Adobe PDF.

Knowledge of Oil & Gas CRM tools preferably Salesforce / IFS / leading EDMS.

Knowledge of leading ERP customer portals in document uploads and comments downloads.

Good skills in multi-tasking various projects simultaneously.

Very good verbal and written communication skills in English with global customer and internal sites.

Flexible in working in multiple time zones as per project requirements.

Educational Qualification and Experience :

Minimum bachelor’s degree with 3-4 years of relevant experience as a Document Controller preferably in Oil & Gas industry.

Communication Skills :

Fluency in English (both verbal & writing).

Good email and telephone etiquette.

Ability to effectively present information to management and customers.