Job Description
Job Title : Clinical Manager
Department : Homecare
Reporting to : Manager Operations
Location : Kites Senior Care, Homecare (Kochi & Bangalore)
About Us :
Kites Senior Care, the Geriatric Care Specialist Brand, Was Founded in 2016 by Senior Doctors & Healthcare Professionals to Be the Trusted Care Continuum Partner for The Elderly & Their Families. Trusted by Over 5,300 Families, Ksc Provides Post-Operative & Post-Hospitalization Care, Palliative Care & Dementia Care at Our Care Facilities & the Residences of The Elderly. Funded by The Reputed Memg Group, We Have Now Expanded Our Footprints to 3 Cities and Manage Over 340 Care Beds in Multiple Facilities.
Role Objective :
- The Clinical Manager Will Be the Face of The Company During the Visits for The Patient Assessments.
- Responsible to Assess the Patient at Their Residence or Any Said Location and Ensure the Requirement Is Captured and Communicated to The Respective Business Vertical.
Duties and Responsibilities :
Assess the Residence or Location of Patients Within 24 Hours of The Lead Being SharedMaintain a Deep Understanding of The Customer NeedsExemplify Outstanding Customer Service to All Clients in All Interactions.Adhere to And Express the Mission, Vision and Values of The OrganizationProtect Client Information and Maintain Strict Confidentiality at All TimesMaintain / Publish Approved Reports as Required by The ManagementUndertake Any Other Additional Responsibilities Required by The OrganizationCollaborate with The Team to Implement and Evaluate ImprovementsFollow-Up with Clients to Seek FeedbackSupport in Training Program of Care Assistant / Nurses as Per Kites ModuleHandle Patient Queries and Assist the Team in Solving Issues.Second in Charge for The Nursing Department During the Absence of Nurse ManagerConduct Regular Compliance Audit at The CenterCompliance with Data Entry Into His on Regular Basis and Updating of Patient File(ref : iimjobs.com)