Operations Manager

Job Description – Operations Manager (Fuelled)

Location : Remote

Role Type : Full-Time

Level : Mid–Senior

About Fuelled

Fuelled is one of India’s fastest-growing performance nutrition brands. We’re on a mission to help people win in life through fitness — with world-class products, relentless innovation, and a culture built on discipline, ownership, and high standards.

If you’re obsessed with building systems, solving operational bottlenecks, and turning chaos into smooth, scalable workflows — you’ll love it here.

About This Role

As the Operations Manager, you will be the backbone of Fuelled’s supply chain — ensuring every product is manufactured on time, every vendor is aligned, every stock-out is prevented, and every system scales with our growth.

Your job is to make sure Fuelled runs like a well-engineered machine. This means predictable production, tight vendor management, accurate inventory, and zero operational surprises.

Key Responsibilities

1. Vendor Relations & Management

Maintain strong relationships with all manufacturing vendors, packaging vendors, and raw material suppliers.

Ensure vendors meet deadlines, quality standards, and agreed turnaround times.

Conduct regular vendor performance audits.

Negotiate pricing, timelines, and commercial terms that improve margins & reliability.

Resolve vendor issues before they become bottlenecks.

2. Supply Chain Ownership

Own end-to-end supply chain planning — production calendars, NPD timelines, packaging timelines, and replenishment cycles.

Maintain 2–3 month rolling production plans based on forecasts.

Coordinate cross-functionally with Product, Marketing, Finance & Warehouse to ensure smooth launches and refills.

Ensure OTIF (On-Time In-Full) delivery from all suppliers.

Identify risks early and create backup plans.

3. Inventory Management

Maintain accurate stock levels across finished goods, packaging, raw materials & samples.

Ensure zero stockouts and zero overstock through smart forecasting.

Track batch-wise movement, expiry dates, and FIFO compliance.

Own warehouse coordination and reconciliation.

Build weekly and monthly inventory reports for leadership.

4. Systems & Process Building

Build SOPs for production, QC checks, packaging flow, vendor communication, and inventory updates.

Implement tools and dashboards for supply chain visibility.

Automate repetitive processes wherever possible.

Identify operational inefficiencies and fix them permanently.

Build scalable systems to support 3x–5x growth over the next 2 years.

Who You Are (Ideal Candidate)

3–7 years of experience in Supply Chain / Operations (preferably FMCG / CPG / D2C).

Extremely organized, detail-oriented, and proactive.

Strong negotiation and vendor management skills.

Loves building systems, not just operating them.

Comfortable owning large responsibilities independently.

Thrives in fast-moving, ambitious, high-performance environments.

High sense of ownership — you take problems personally until solved.

KPIs You’ll Own

OTIF % across all vendors

Stockout Rate (target : 0%)

Inventory Accuracy %

Vendor Reliability Score

Process Compliance & SOP Implementation

Cost Efficiency Improvements

Do NOT Apply If…

You need constant supervision

You get overwhelmed by fast-moving environments

You shy away from accountability

You dislike documenting systems or building processes

You prefer rigid corporate structures over dynamic growth

Why Join Fuelled

Work directly with the founders of one of India’s most ambitious performance nutrition brands.

Build systems from scratch and see your work impact real growth daily.

Be part of a high-performance, mission-driven movement helping people win in fitness and life.

Massive career growth as Fuelled scales aggressively across India.