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Specialist - Metrics, Analytics & Reporting

Marsh McLennan Companiespune, India

9 hours ago

Job description

Description :

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Pune / Noida. This is a hybrid role that has a requirement of working at least three days a week in the office

Specialist - Metrics, Analytics & Reporting

We will count on you to :

We are looking to hire a Specialist in the Global Business Management (Health Business)

This role has been created to take over certain coordination activities performed by consultants teams based in other Mercer locations. The role encompasses activities such as policy renewal tracking and coordination, data collection from local country offices, sales support, production of client deliverables, updating of Analytics Role holder will work with and provide support to the teams on global and local levels to service Mercer’s clients.

The main responsibility is to track and co-ordinate Client employee benefits insurance policy renewals and broking implementations across the different client locations
Manage the timeliness of Client deliverables - before, during and after renewal or implementation
Work with the consultants to develop reporting and presentations for Client meetings based on client requirements
Perform quality checks (by more experienced colleagues)
Data entry and high level analysis - assist the Consulting team in gathering, organizing, validating, entering and analyzing data using GBM Analytics (Mercer proprietary software) for the various clients
Provide high level data analysis including sanity check for employee headcount movement, related premium change by line of coverage, etc.
Liaise with local brokers on renewal strategy, to ensure the Rules of the Road are followed
Route enquiries to the correct point of contact and provide timely follow up and responses for the Clients
Liaising with local brokers to gather information not captured by GBM Analytics (if needed) including the nature of local discussions impacting the insurance placement or plan design strategy
Provide reporting from GBM Analytics or excel for Account Administration Team

Note : Applicants should be flexible working in shifts

What you need to have?

Graduate with minimum 3-5 years’ experience overall

Prior experience in HR Operations with Workday / Taleo application knowledge (preferred)

Good communication, analytical and management skills

Proficiency in effort estimation

Effective / Accurate and timely reporting skills

Good command on MS Office applications (MS-Excel, MS-Word)

Ability to multi task and should be a self starter

Ability to handle difficult client situations and derive strategic solutions

What makes you stand out?

Adaptable communicator, facilitator, influencer and problem solver

High attention to detail

Good relationship skills, Proven ability to work on own initiative as well as in a team

Adaptable communicator, facilitator and problem solver

High attention to detail

Ability to multi-task and prioritize time effectively

Why join our team :

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

MERCER Mercer

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