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Digital Retail Lead
Digital Retail LeadRaise Beauty • Republic Of India, IN
Digital Retail Lead

Digital Retail Lead

Raise Beauty • Republic Of India, IN
1 day ago
Job description

About Us : Raise Beauty is a beauty products brand under the umbrella of Jean-Claude Biguine & Bounce Salons, two of India’s leading premium salon chains. Building on years of expertise in beauty and personal care, Raise Beauty brings salon-quality products to the digital-first consumer combining innovation, performance, and a deep understanding of modern beauty needs.

Location : Worli

Working Model : Onsite

Days : Monday to Friday

Timings : 10 : 30 AM - 7 : 30 PM

Budget : 8 to 10 LPA (depending on experience)

Experience : 3-5 years

Role Overview : We’re looking for a digitally fluent, data-driven E-commerce Manager to lead Raise Beauty’s online retail operations. You will own the brand’s D2C and marketplace performance, working across teams to ensure a seamless and scalable online experience that drives growth, customer satisfaction, and revenue.

Key Responsibilities

Website Management

  • Oversee product listings, pricing, and catalog updates on Shopify and other D2C platforms.
  • Ensure content accuracy, site hygiene, and a user experience optimized for conversion.
  • Work closely with design and tech teams to improve site structure, speed, and functionality.

Marketplace Operations

  • Lead daily operations across platforms like Amazon, Nykaa, and Myntra.
  • Manage listings, promotions, and brand visibility in collaboration with category teams.
  • Ensure seamless order processing, return handling, and rating / review optimization.
  • Performance & Analytics

  • Coordinate with internal or external media teams to run ROI-focused paid campaigns.
  • Track and analyze KPIs such as traffic, conversions, CAC, ROAS, and GMV.
  • Leverage insights to optimize marketing strategies and product placements.
  • Inventory & Coordination

  • Align with supply chain and warehouse teams to monitor stock availability and returns.
  • Contribute to accurate demand planning based on trends and performance data.
  • Customer Experience

  • Monitor customer reviews and platform feedback;
  • work with CX teams to resolve product or order-related issues.

  • Identify insights to improve experience and reduce friction across channels.
  • Promotions & Campaigns

  • Plan and execute digital sale events, seasonal offers, and influencer-led drops.
  • Collaborate with cross-functional teams to develop product bundles, discount strategies, and promotional calendars.
  • Requirements

  • 3-5 years of experience in e-commerce (D2C and / or marketplaces).
  • Strong understanding of Excel, Google Analytics, and ad dashboards (Meta / Google).
  • Proficient with tools such as Shopify, Unicommerce, and Amazon Seller Central.
  • Strong analytical skills, attention to detail, and a structured, execution-focused approach.
  • Ability to work cross-functionally in a fast-paced, high-growth environment.
  • Preferred Qualities

  • Self-starter with a strong sense of ownership.
  • Excellent communication and coordination skills.
  • Passionate about digital commerce, beauty industry trends, and market competition.
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    Digital Lead • Republic Of India, IN

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