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Key Account Manager

Key Account Manager

Dot & Key Skincarewest bengal, west bengal, in
3 days ago
Job description

Job Title : Key Account Manager

Location : Kolkata

Experience : 3-5 Years

Industry : FMCG (Skincare / Personal Care / Cosmetic Care)

Job Description :

We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.

Key Responsibilities :

  • Account Management : Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
  • Sales Strategy : Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
  • Market Analysis : Analyze market trends and customer needs to identify opportunities for growth and improvement.
  • Collaboration : Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
  • Performance Tracking : Monitor and report on account performance metrics, providing insights and recommendations for improvement.
  • Negotiation : Lead negotiations with clients to secure profitable agreements and manage contract renewals.
  • Problem Solving : Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.

Qualifications :

  • Bachelor’s degree / Master’s degree in Business, Marketing, or a related field.
  • 3-4 years of experience in key account management within the FMCG sector, with a focus on skincare, personal care, or cosmetic care.
  • Proven experience in managing accounts on marketplace platforms (e.g., Amazon, Flipkart, etc.).
  • Strong analytical skills with the ability to interpret data and market trends.
  • Excellent communication and interpersonal skills to build relationships with clients and internal teams.
  • Results-driven mindset with a passion for delivering exceptional customer service.
  • Proficiency in MS Office and CRM software.
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    Key Account Manager • west bengal, west bengal, in