Associate Relationship Manager - Wholesale Corporate Coverage

Job Requirements

Role / Job Title : Associate Relationship Manager- Corporate Coverage

Function / Department : Wholesale Banking

Job Purpose

Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade.

Roles & Responsibilities

• Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice.
• Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade.
• This role further entails the responsibility of understanding client needs, business, and sector characteristics.
• Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank's policies.
• The role bearer is accountable for customer acquisition, due diligence, and recovery.
• Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
• Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
• Gather and leverage market intelligence to incorporate best practices.
• Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
• Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• Create and deploy strong mechanisms that can constantly measure and monitor the customer satisfaction and envision changes to existing processes to improve specifications and performance.
• Ensure high quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business.

Education Qualification

Graduation : Any graduate

Post-graduation : Any post-graduate

Experience : 2-5 Years of Experience in credit analysis & relationship management

Skills Required

business generation, Due Diligence, Relationship Management, Market Intelligence, Customer Acquisition, Customer Servicing