Banquet Event Operations Coordinator

Company Description

Stone Wood Hotels & Resorts, known for its exceptional hospitality experience over the past decade, offers unique stay opportunities across picturesque locations. Combining the luxury of a resort with the comfort of home, we cater to solo travelers, groups, and families alike. Our prime destinations include seaside locales such as Morjim, Siolim, Vagator, and Mandrem in Goa, alongside properties in breathtaking locations like Udaipur, Gokarna, Dandeli, Amboli, Dharamshala, and Rishikesh. We pride ourselves on creating memorable vacation experiences for our guests by providing high-quality services in a welcoming environment.

Role Description

This is a full-time, on-site role based in Goa, India, for a Banquet Event Operations Coordinator. The role involves managing day-to-day banquet operations, ensuring smooth execution of events and high guest satisfaction. Responsibilities include coordinating with clients to understand their event requirements, liaising with internal teams, managing timelines, overseeing event setups, and ensuring adherence to quality standards. The coordinator will also work to optimize operational efficiency while maintaining excellent customer service standards.

Qualifications

• Strong Operations Management and Administrative Assistance skills to effectively oversee event planning and execution processes.
• Exceptional Communication skills to interact with clients, vendors, and team members effectively.
• Proficiency in Customer Service to ensure a pleasant guest experience during events.
• Sound Analytical Skills for efficient problem-solving and decision-making under pressure.
• Ability to multi-task and work collaboratively in a fast-paced hospitality environment.
• Previous experience in event planning, hospitality, or operations coordination is a plus.
• Bachelor's degree in Hospitality Management or a related field is preferred.

Skills Required
Analytical Skills, Administrative Assistance, Event Planning, Operations Management, Customer Service