Implementation Manager-Branch Banking-CMS

ConfidentialBengaluru / Bangalore, India

2 days ago

Job description

Interaction with existing CMS customers to understand the technical requirements for system integration for TBG products / services

Support customer and commercial Bank customers for modification / service related queries

Monitor, push & ensure the productivity of other activation channels

Interact with implementation team, setup team and operations to ensure customer is served as per agreed TAT

Understand specific MIS requirements of the customer and arrange to deliver reports accordingly.

Prepare MIS and analyze on assigned customer portfolio.

Increase product penetration & work on customer feedbacks

Job Requirements :

Must have good interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic
Graduation with IT specialization or additional certification in IT
Preferably Fresh BBA / MBA / MCA / BSE-IT / B.Tech
Fresher / 1 year of experience of CMS Sales, Product, Implementation, Branch Banking, IT or operations will be added advantage.

Implementation • Bengaluru / Bangalore, India