Ticket Booking Executive - IATA

Company Description

Grand Royal Tours is the premier international tour operator in Tamil Nadu, with over 21 years of expertise crafting exceptional travel experiences across 100+ countries. Founded by passionate explorer S. Saravanan, who has visited 83 countries across all 7 continents, the company combines global reach with local understanding. We specialize in all-inclusive international packages featuring Tamil-speaking tour managers, making global exploration accessible to South Indian travelers. With 90+ dedicated professionals, we handle everything from visa processing to custom itineraries, group departures, corporate travel, and MICE arrangements.

Role Description

This is a full-time, on-site role for a Ticket Booking Executive - IATA, located in Salem. The Ticket Booking Executive will be responsible for booking tickets, managing reservations, coordinating with airlines, processing payments, and ensuring customer satisfaction. Day-to-day tasks include handling travel requests, providing fare and schedule information, and assisting with travel-related inquiries. The role requires attention to detail and excellent customer service skills to ensure smooth and efficient booking processes.

Qualifications

• Experience and proficiency with ticket booking and managing reservations
• Strong communication skills and ability to coordinate with airlines and clients
• Attention to detail and accuracy in processing payments and ticket information
• Customer service skills to handle travel inquiries and provide exceptional service
• Familiarity with IATA regulations and standards
• Relevant certification or training in travel and tourism, IATA certification preferred
• Knowledge of global travel routes and destinations is an advantage

Skills Required

Customer Service, Ticket Booking