Dear Professional
Greetings from TATA CONSULTANCY SERVICES LIMITED!!!
Thank you for exploring career opportunities with Asia's largest IT company.
Exciting # Job Opportunities for # Experienced Professionals
TCS IS HIRING FOR SERVICENOW TECHNICAL ARCHITECT
ROLE : TECHNICAL LEAD / ARCHITECT
Desired Experience Range : 8-15
Mode of Interview : ONLINE
Location : PAN INDIA
JOB DESCRIPTION
Must-Have :
- Experience as a Senior Technical Lead / Architect.
- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
- Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow.
- Experience in ServiceNow custom application design and development.
- Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
- Experience on ITSM migration / consolidations.
- Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations.
- Mentor and share technical knowledge / guidance to team.
- Design technical solutions based on customer requirements and convert to functional requirements.
- Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
- Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
- Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.
Good to Have :
Evaluate the tool stability and performance and provide recommendations.Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).Review, and do proactive analyze and resolve application issues as needed.Define and document best practices and strategies regarding application deployment and infrastructure maintenance.Knowledge on new ServiceNow modules ( HRSD, SecOps, GRC, CSM, ITBM, Etc..).TOGAF or any equivalent certification preferred.