Head of Operations (D2C / Ecom) || CTC upto 48 LPA

We are Looking for Head of Operations for a large D2C brandStrategic Leadership :

• Define and execute the overall operations & supply chain strategy aligned with the company’s growth objectives.
• Build and scale systems, processes, and infrastructure to support a rapidly growing omnichannel business. Supply Chain & Procurement :
• Oversee end-to-end supply chain functions — procurement, vendor management, inventory, inbound / outbound logistics, and order fulfillment.
• Develop and maintain strong vendor relationships ensuring quality, reliability, and cost efficiency.
• Drive demand and supply planning, ensuring optimal stock levels and minimal wastage.Warehousing & Distribution :
• Lead multi-hub warehousing operations, focusing on capacity planning, automation, and accuracy.
• Optimize distribution networks for speed, service, and cost across D2C, retail, corporate gifting and marketplace channels.Ensure on-time deliveries with high order accuracy and customer satisfaction. Process Excellence & Technology :
• Implement process improvements and automation initiatives to enhance productivity and reduce turnaround time.
• Leverage data analytics to track KPIs, forecast demand, and identify bottlenecks.
• Collaborate with tech teams to integrate SCM and ERP systems for real-time visibility and decision-making. Cross-Functional Collaboration :
• Partner with Marketing, Category, Finance, NPD, Sales and Customer Delight teams to ensure operational agility.
• Support product development and new launches with effective supply chain planning and execution. Team Leadership :
• Build, mentor, and lead a high-performing operations team.
• Foster a culture of accountability, innovation, and continuous improvement.Key Skills & Experience :
• 8-10 years of experience in Supply Chain, Operations, and Logistics, preferably within a D2C, FMCG, or E-commerce environment.
• Deep understanding of procurement, planning, warehousing, logistics, inventory, and fulfillment operations.
• Proven ability to scale operations in a fast-paced, high-growth setup.
• Strong analytical, problem-solving, and decision-making skills.
• Hands-on experience with ERP / SCM tools and automation systems.
• Excellent leadership, stakeholder management, and communication skills. Education :
• MBA in Operations / Supply Chain / Logistics Management from a reputed institute preferred.
• Engineering background would be an added advantage. What You’ll Bring :
• A strategic mindset with a bias for action.
• The ability to build processes without losing agility.
• Passion for operational excellence and sustainability.
• Strong people leadership and cross-functional collaboration abilities.