Quality Engineer

About the role

We’re looking for a hands-on Quality Engineer who understands IKEA ways of working—code of conduct, product requirements, testing, packaging, traceability, and portal workflows—and can translate them into daily shop-floor routines and reliable, scalable controls. You’ll own incoming-to-dispatch quality, supplier CARs, and audit readiness while partnering with Production, Merchandising, and Compliance to keep first-time-right above target.

What you’ll do

• IKEA Compliance & Systems
• Operate confidently within IKEA supplier / quality portals (e.g., documentation uploads, CAR / NC closure tracking, action plans, test reports, packaging data).
• Embed IKEA requirements (e.g., IWAY / Code of Conduct, product / material / test / packaging standards such as IOS-MAT / IOS-PRG / IOS-TM / packaging specs) into SOPs and work instructions.
• Prepare, host, and close actions from IKEA audits, technical visits, and social / compliance audits with clear CAPAs and evidence trails.
• End-to-End Quality Control
• Build and enforce checkpoints across dyeing, handloom / tuft, washing, shearing, latexing, finishing, and packing; maintain AQL sampling plans; drive in-process patrol audits.
• Set defect taxonomies (shade, dimension, weave density, pile uniformity, odor / chemical, label / pack), and reduce DPMO through targeted kaizens.
• Testing & Documentation
• Coordinate third-party tests (SGS / Intertek / BV) and internal tests (colorfastness, rubbing, flammability where applicable, dimensional stability, fiber / chemical limits).
• Maintain master files : risk assessments, test plans & frequencies, control plans, SOPs, visual standards, trims & labeling specs, packaging specs and ISTA where required.
• CAPA & Continuous Improvement
• Lead 8D / 5-Why / RCA for claims, audit NCs, and internal rejects; verify effectiveness with before / after data.
• Train supervisors / QA inspectors on IKEA-specific requirements; run layered process audits and Gemba walks.
• Traceability & Data
• Ensure batch-level traceability (yarn → loom → lot → finishing → carton → invoice) and complete documentation in ERP; publish weekly quality dashboards.

What you’ll need

Nice to have

Key KPIs