Responsibilities :
- Provide remote consulting services to customers implementing Vistex products and solutions along with some on-site meetings
- Get a clear understanding of any custom enhancements from the functional consultants and deliver the requirements
- Prepare file templates and upload data into GTMS system
- Work with the offshore team to design and build interfaces with host system Responsible for writing and executing technical specifications for enhancements
- Perform quality assurance on the enhancements or business scripts built for the customer
- Identify product and customer-specific project issues and work with product development to resolve them
- Prepare and provide documentation to the customer for system support
- Learn and gain expertise on new and current Vistex products and solution offerings
Skills Required
Product Knowledge, Data Management, Scripting, Customer Support, Documentation