We are looking for a dedicated and skilled service support engineer to join our team.
- Communicate with customers.
- On call customer complaints resolution.
- Good communication skills.
- Good knowledge electrical motors and drives.
- Good knowledge of solar products.
- Good knowledge of ms-exel.
- We are looking for a dedicated and skilled service support engineer to join our team.
- Communicate with customers.
- On call customer complaints resolution.
- Good communication skills.
- Good knowledge electrical motors and drives.
- Good knowledge of solar products.
- Good knowledge of ms-exel.
- Working at back office and discution with customer on complaints
- On time solution provide to customer after find out the issues
- Make video / con call with customer and identify the issues
- Make daily rout plan for complaints and monitor also
Role : Customer Success Associate
Industry Type : Industrial Equipment / Machinery
Department : Customer Success, Service & Operations
Employment Type : Full Time, Permanent
Role Category : Customer Success
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Back Office, Customer Complaints, Service Executive, Excel, Monitoring