Senior Enrolment Advisor UK

Role — Overview

As a Student Enrolment Advisor for the Asia region presenting UK University, you will use

your sales and customer service expertise to help grow the university brand, achieve

enrolment and revenue targets, and deliver an exceptional experience for every prospective

student.

This is an exciting opportunity offering a defined career pathway and excellent prospects for

advancement for the right candidate.

Role Description

Reporting to the Manager, Student Enrolment in London and with local line management in

India, you will be working as part of an international student recruitment team for an

innovative international UK accredited institution. The Student Enrolment Advisor, Asia will

be responsible for meeting conversion and enrolment targets while providing an outstanding

standard of service through a consultative, student-focused approach.

You will engage with prospective students throughout the enquiry and application journey,

guiding them with professionalism to ensure a seamless and positive experience from first

contact to enrolment.

Key responsibilities :

1. Student Recruitment :

o Meet the desired targets for every cohort by being on top of your input KPIs

o Proactively engage with prospective students in Asia who have enquired at

the new university through various channels, including social media, phone

calls, emails, events, and in-person meetings.

o Provide personalized guidance and support to prospective students

throughout the enrolment process, addressing their questions, concerns, and

educational goals.

o Provide excellent response times to potential student enquiries and continue

to follow up to achieve enrolment and conversion targets.

o Execute outreach emails, WhatsApp, phone calls to prospective students.

o Address enquiries and question via Live Chat.o Schedule and conduct prospective students’ online meetings, presenting the

new university and encouraging them to enrol.

2. UK Admissions Counselling :

 Working with UK-based admissions and faculty staff, schedule and conduct

admissions interviews and assessments as needed

o If needed, assist students in completing application materials, including

essays, transcripts, and letters of recommendation, ensuring accuracy and

adherence to admissions requirements.

o Serve as a knowledgeable resource on course offerings, admission criteria,

financial aid options, and scholarship opportunities.

3. Application Processing :

 If needed work with the admissions team to ensure the timely processing and

review of student applications, verifying completeness and accuracy of

submitted materials.

4. Relationship Building :

o Contribute insights and feedback as the representative of Asia

o Provide feedback to the marketing team and to support the development of

student recruitment campaigns

5. CRM, Data, and Reporting :

 Ensure the accuracy of data within the CRM and ensure the data capture of

all potential students.

 Aid with reporting as required by downloading data for analysis and reports

and supporting the creation of the student enrolment dashboard

About you. Please apply if this sounds like you :

You love both customer service and sales equally and keen for a challenge to help build a

premium education brand in the London education market. You are driven to deliver to

targets and keep the customer at the centre of your approach.

• You have a desire to build a successful career in an innovative, international and

customer-focused organisation.

service.

possible with aggressive and strategic inputs.

Enrolment to VISA assistance to Orientation and beyond).

decisions.

procedures, and policies are being developed.

Experience and qualifications :

counselling & recruitment, ed-tech, highly competitive educational industries.

follow up enquiries from online enquiries via phone, WhatsApp, and Live Chat.

within higher education.

diverse populations and build rapport with prospective students and families. You

must be comfortable talking on the phone, presenting via online meetings,

conducting face to face tours and selling the University Brand at career events and

conferences.

support to students throughout the enrolment process.

multiple priorities and meet deadlines in a fast-paced environment.

constructive dialogue.

an international student in a foreign country.