Company Description
Rezonant Design is a strategic brand and design agency headquartered in Bangalore, dedicated to partnering with future business leaders and CEOs. We specialize in creating, enhancing, and executing comprehensive customer journeys, employee experiences, and designed environments. Our mission is to deliver transformative outcomes through creativity and strategic design solutions.
Role Description
This is a full-time, in-office role located in Hyderabad for a Client Success Thinker. The individual in this role will work closely with clients to ensure exceptional customer satisfaction and service delivery. Responsibilities include fostering client relationships, improving customer experience, addressing client issues, and driving successful outcomes for various projects while maintaining brand and design standards. You will also be at the forefront of customer interactions and business development.
You hold the edge if you have these
- Minimum 3 years of experience in marketing in the real estate sector
- Candidates with high level of domain knowledge of the sector will be preferred
- Strategic thinking ability to help top real estate brands craft long-term market success
- Good responsiveness and organised way of working
- Good knowledge of hybrid tools - Slack, Teams, Google Workplace
- Good knowledge of top AI helper tools
- A problem-solver mindset
Bare necessities
Ability to manage a project end to end, and ensuring high degree of client satisfactionAbility to document exceptionally well. You will have to get feedback from clients and convey these to our creative teams in Bangalore and Hyderabad digitallyUse project management tools and be a pro-active solutions seekerAbility to get things done within timelinesStrong Interpersonal skills for building and managing professional relationshipsExcellent communication abilities, including verbal and written proficiencyHigh degree of empathy towards customer problemsExperience in enhancing Customer Experience across various touchpointsProactive approach to problem-solving and result-oriented collaborationAbility to thrive in an on-site team environment, located in BengaluruBackground in branding, design, or related creative industries is a plusProven experience in managing client relationships and project deliverablesHow to apply
Before applying, please visit our website www.rezonant.net and study all the case studies in the real estate sectorPrepare a 2 slide pitch document on how you will add value to Rezonant and yourself if you choose to work with usShare your latest CV and list out all achievements