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(3 Days Left) Senior Solutions Engineer

(3 Days Left) Senior Solutions Engineer

QualityKiosk TechnologiesNagpur, Maharashtra, India
1 day ago
Job description

Job Title : Level 2 Engineer – Dynatrace Configuration & Administration (24×7 Operations)

Work Location : Navi Mumbai (Work from Office / Client Location – No Hybrid)

Experience : 2–4 Years in Dynatrace Administration

Shift : Rotational (24×7)

Role Overview :

The Level 2 Dynatrace Engineer will focus on configuration, tuning, and administration of Dynatrace Managed for enterprise-scale applications. You will ensure the observability landscape is accurate, optimized, and actionable, manage OneAgents, ActiveGates, dashboards, and integrations, and act as a bridge between L1 monitoring operations and L3 / platform teams.

Key Responsibilities :

  • Dynatrace Managed Administration and configuration
  • Configure and maintain dashboards, tagging, synthetic monitors, and business transactions
  • Define, tune, and optimize problem detection rules, thresholds, and event correlation to reduce noise and improve actionable alerts
  • Implement custom metrics, health checks, and ensure full application and infrastructure coverage
  • Perform OneAgent upgrades and Cluster Node upgrades
  • Onboard OneAgent for OpenShift & Kubernetes workloads based on monitoring requirements
  • Set up and manage ActiveGates for custom plugins, extensions, and synthetic monitoring
  • Configure integrations with ticketing, notification, and automation tools; create scripts or API-based automation for configuration management
  • Set up RUM (Real User Monitoring) for applications
  • Troubleshoot issues, perform log analysis, and drive resolution to closure
  • Handle SSL certificate renewals / removals, port checks, and firewall connectivity verification
  • Work with Dynatrace Support to raise and track tickets from creation to closure
  • Manage incidents, service requests, change requests, and problem records
  • Participate in application and platform changes, validating Dynatrace coverage post-deployment
  • Act as a technical escalation point for L1 engineers and coordinate with L3 / platform teams to resolve complex issues
  • Collaborate with cross-functional teams for monitoring enablement
  • Drive continuous improvement initiatives, including alert reduction and suggestions for dashboard, alert, and coverage enhancements
  • Identify training gaps and highlight training requirements to Team Lead and Management
  • Work in AWS and GCP environments; basic Linux OS knowledge and troubleshooting
  • Ensure adherence to best practices for performance monitoring

Good to Have :

  • Shell scripting and Python automation experience
  • Experience creating custom monitoring solutions using Dynatrace extensions
  • Soft Skills :

  • Strong analytical and problem-solving abilities
  • Excellent communication and documentation skills
  • Ability to work independently and in a collaborative team environment
  • Educational Qualification :

  • Bachelor’s degree or Diploma in Computer Science, IT, or related fields
  • Contact Person : Aarti Nayak

    Contact no : 9082420928

    Mail ID : aarti.nayak@qualitykiok.com

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    Left Senior Engineer • Nagpur, Maharashtra, India