Job Overview :
We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience. The ideal candidate will bridge business needs with technology solutions, drive client discussions, design scalable Salesforce solutions, and support pre-sales activities including proposal creation, demos, and solution pitches.
Key Responsibilities :
- Gather, analyze, and document business requirements, translating them into Salesforce solutions.
- Work with stakeholders to design and optimize Salesforce functionalities (Sales, Service, Marketing Clouds).
- Collaborate with technical teams to ensure solution feasibility and delivery.
- Support pre-sales activities : solution design, RFP / RFI responses, client presentations, demos, and proposal support.
- Act as a trusted advisor for clients, aligning Salesforce solutions with business objectives.
- Stay updated with Salesforce product roadmap and industry best practices.
Required Skills & Qualifications :
4 to 5 years relevant experience as a Salesforce Business Systems Analyst (BSA).2 to 3 years pre-sales experience in solution design, demos, and client engagement.Strong understanding of Salesforce ecosystem (Sales, Service, Marketing Clouds).Excellent requirement gathering, documentation, and stakeholder management skills.Strong communication, presentation, and problem-solving abilities.Salesforce certifications (Admin, Consultant, or Architect) preferred.(ref : hirist.tech)