Role & Responsibilities :
- Serve as the single point of accountability for all assigned insourcing projects, ensuring seamless execution and delivery.
- Address and resolve any issues arising during the project's progress by collaborating promptly with relevant stakeholders.
- Foster strong relationships with onshore offices and internal stakeholders through regular meetings, while identifying opportunities for further operational migrations.
- Coordinate daily activities and facilitate meetings between clients and company's officials.
- Document meeting minutes, provide required information, and respond to client inquiries effectively.
- Plan and execute insourcing initiatives in alignment with project objectives, collaborating closely with the service team.
- Organize periodic review meetings with clients and ensure timely provision of necessary information.
- Manage project timelines and provide accurate MIS reporting to both clients and management.
Required Skills :
Exceptional communication and negotiation abilities.Proficiency in developing detailed project plans, timelines, and milestones.Strong expertise in project management methodologies, such as Agile, Scrum, Kanban, or Waterfall.Familiarity with project management tools like Jira.Excellent coordination and time management skills.Qualifications : Bachelor's degree.
Experience : Min 7 years of experience in Banking Operations & Project Management. Certification in Project Management and experience in International Banking will be considered a significant advantage.
Skills Required
Project Mangement, Kyc, Cdd