Chief Human Resources Officer

Job Title : HR Head

Location : Mumbai

Reports to : Promoter / Fractional CHRO

Experience : 10–20 years

Role Purpose

To build and lead the HR function end-to-end, partnering closely with the promoters and the fractional CHRO. The role focuses on setting up HR systems, strengthening processes, driving culture, and owning people operations for a rapidly scaling consumer business.

The role is 40% HRBP and 60% HR Operations.

Key Responsibilities

Own HR operations, policies, and processes end-to-end.

Build and implement recruitment, onboarding, and HR governance frameworks.

Work with the fractional CHRO to implement PMS and OD initiatives.

Establish HR dashboards, compliance checklists, and SOPs.

Strengthen culture, employee engagement, and grievance management.

Support the promoters in scaling teams across sales, commercial, and operations.

Manage payroll coordination, attendance, and HR systems (HRIS).

Ensure statutory compliance (PF, ESIC, Shops & Establishment, etc.).

Candidate Profile

Must-Haves

10–18 years of HR generalist and leadership experience.

Experience with promoter-led mid-sized companies.

Hands-on HR operations plus practical PMS implementation exposure.

Ability to set up HR systems and processes for a scaling organisation.

Strong maturity, communication skills, and stakeholder management.

Good-to-Haves

Experience in retail, FMCG, consumer, or multi-location businesses.

Experience launching HR for new business units or brands.

Avoid

Pure consultants / OD-only profiles.

Theoretical HR leaders with little operational ownership.

Candidates who can only work with large teams and heavy corporate structures.