Distinguished, Enterprise Architect

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What if you were empowered to solve the most complex business problems that companies face today What if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategies … Sounds like fiction, you say Absolutely not! Welcome to Salesforce!

Chief Customer Transformation Advisor (CCTA) is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The CCTA supports sales teams in developing Salesforce value propositions that align with our customers' business strategies on digital transformation and cloud adoption. The CCTA is a subject matter expert in one or more categories that may include : business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. CCTAs are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.

Here is a list that highlights a CCTA's day job :

• . Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs, company's products / services and match them with best in class technology to define a north-star target state.
• . Help to define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives.
• . Determine which Salesforce and third-party technologies to leverage in customer's architecture landscape, based upon product knowledge, industry experience, industry standard Enterprise Architect (EA) frameworks, and Salesforce EA methodologies
• . Clearly articulate business architecture (mission / vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns).
• . Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation.
• . Assist sales teams in responses to RFPs and technical requirements documents
• . Travel to customer engagements. This position may be assigned to support one or more geographies and account teams.
• . Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community, as well as within the broader sales and customer success organizations.
• . Participate in all appropriate product / sales training, certifications, educational sessions and industry summits to acquire and maintain the knowledge necessary to be effective in the position.
• . Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects.
• .Work within a matrix-style organisation, collaborating across multiple teams and stakeholders.

Your Impact :

Minimum Qualifications :

Preferred Qualifications :

Business Value Engineering experience is a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills Required

Cloud Architecture, Technical Architecture, Business Architecture, Design Thinking