HR Specialist - CommunityCreativefuel • Indore, Madhya Pradesh, India
HR Specialist - Community
Creativefuel • Indore, Madhya Pradesh, India
20 hours ago
Job descriptionHandle onboarding of WFH creators, including collection of necessary documents and agreements. Maintain a tracker of deliverables, payout status, and project timelines. Coordinate with finance to process monthly payments, bonuses, and revisions. Build smooth, clear processes for : Creator onboarding Campaign coordination Team feedback cycles Bonus & performance evaluation Regularly audit and improve these SOPs for scalability and ease-of-use. Ensure team-wide awareness and adoption of updated processes. Set up clear KPIs with team leads for each role. Track team performance on a weekly / monthly basis. Identify high-performers and work with leadership on bonus / reward strategies . Be the go-to person for any team or creator conflicts, burnout signals, or concerns. Mediate sensitive issues and escalate when necessary. Lead efforts to build a positive, open, and energetic department culture Identify learning needs across the department and organize regular training (e.g. content formats, platform trends, soft skills). Build a content bank or guidebook for new team members to ramp up faster Encourage internal sharing sessions and knowledge swaps. Plan engaging activities — theme days, game breaks, surprise recognitions. Celebrate team birthdays, personal milestones, and campaign wins. Keep the vibe high without letting performance slip. Collect and manage contracts, NDAs, and ID proofs for all WFH creators. Maintain a secure database for documentation and ensure timely renewals / updates. Plan smooth exits with feedback, role handover, and learnings captured. Update backup plans accordingly and initiate re-hiring if required. Track exits to understand attrition trends and improve retention.
Position : HR Specialist
Location : Indore
Department – Community Department
KRAs (Key Responsibility Areas)
1. Recruitment & Resource Management
- Hire for core Community roles : Creator Managers, Community Executives, and Support roles.
- Build and maintain a backup talent pool for all active roles.
- Align hiring strategy with upcoming IPs, campaigns, or creator requirements.
2. WFH Creators – Onboarding & Payroll
3. Process Building & SOP Ownership
4. Performance Evaluation & Bonus Strategy
5. Grievance Handling & Culture Building
6. Training & Development
7. Team Engagement & Morale
8. WFH Creator Documentation
9. Exit & Transition Management
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Hr Specialist • Indore, Madhya Pradesh, India
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