Company Description
Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients innovate rapidly and at scale, fusing human insight with advanced technologies to create digital product experiences that deliver real business value.
Role Description
This is a full-time, on-site role located in Jaipur for a Zendesk Consultant. The Zendesk Consultant will be responsible for managing and optimizing the Zendesk platform, configuring workflows, and implementation, providing end-user training, and supporting clients with troubleshooting and technical assistance. Daily tasks will include analyzing client needs, developing solutions to improve customer support processes, and working closely with cross-functional teams to ensure seamless integration with other systems.
Qualifications
Implementation Specialist • Jaipur, Republic Of India, IN