Incred-APM

Job Title

Associate Product Manager – LMS (Loan Management System)

Location : Mumbai

Roles and Responsibilities

We follow the philosophy here that Product folks are generic problem solvers. So, as an APM - LMS, you would have to ensure that the overall product principles are applied to this role as well, in addition to solving problems for Operations / Finance domains with respect to LMS requirements.

As a member of the Product team, you will be :

• Scope, Prioritize, Deliver and Track :

○ Own yourself / help the Product manager to scope CRs from various business stakeholders while understanding their requirement and analyzing the data

○ Actively engage with cross functional stakeholders, understanding their working styles and priorities to ensure smooth collaboration and timely decision making

○ Partake in ongoing UATs to ensure that the delivery is smooth and has all sign offs

○ Assess periodically to ensure that there are no post production issues

○ Collaborating with LMS team members and business partners to properly triage and provide timely resolution to all queries / issues.

○ Building and maintaining strong working relationships with stakeholders across departments to drive alignment and quick resolutions.

○ Gathering the required information necessary to best handle technical and process related issues.

○ Owning the root cause fix of issues and continually driving issues encountered down, with a focus on automation, operational excellence, and proactive communication.

○ Setting up mechanisms in place to ensure that the issues do not repeat.

○ Willingness to provide weekend coverage, if and when needed, to handle emergencies.

○ Proficient in leveraging AI tools (such as Gemini, Lovable, Colab, NotebookLM, GitHub Copilot, or similar) for tasks like prototyping, BRD creation, data analysis, API documentation, and workflow automation.

○ Continuously explore and adopt AI-based solutions to improve stakeholder communication, decision-making speed, and operational efficiency.

○ Making timely updates about new feature releases to the documentation portal

○ Own and send release communications to all the stakeholders

Qualifications

An ideal candidate would have :

advantage