Enterprise Implementation Strategist

Implementation Program Manager

This role requires a highly skilled professional to lead the successful implementation of our solution for clients and partners. The Implementation Program Manager will be responsible for overseeing the project lifecycle from requirements gathering to production go-live, ensuring high-quality, timely delivery with strong customer satisfaction, efficiency, and scalability.

The ideal candidate will possess excellent technical expertise, functional knowledge, and stakeholder management skills. They will serve as the primary point of contact during implementation, driving measurable value for our customers through effective techno-functional leadership, solution design ownership, advanced configuration, deployment management, stakeholder engagement, clear communication, and project management.

• Techno-Functional Leadership : Lead and manage the end-to-end implementation of functional workstreams, serving as a product and domain expert.
• Solution Design Ownership : Facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.
• Advanced Configuration : Translate complex business requirements into tailored configurations within the platform. Collaborate with the technical team to ensure alignment and delivery on milestones.
• Deployment Management : Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.
• Stakeholder Engagement : Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.
• Clear Communication : Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.
• Project Management : Manage enterprise-level implementations involving ERP / CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.

Key Responsibilities :

Required Skills and Qualifications

This role requires a unique blend of technical expertise, functional knowledge, and stakeholder management skills. The ideal candidate will possess :

What We Offer

We offer a dynamic and challenging work environment that provides opportunities for growth and development. As a member of our team, you can expect :