Generative AI Engineer

We are looking to onboard a GenAI / ML engineer who will drive the development of GenAI activities globally and bring expertise to leverage Large Language Models (LLMs) across languages and modalities for clients' AI-driven products.

You will be responsible for

• Building and integrating generative AI applications for customer interactions by using LLMs and orchestration frameworks.
• Driving the design, development, and scaling of internal AI agents and customer-facing agentic solutions such as GenAI-powered Contact Centers
• Designing and deploying custom solutions on AWS Bedrock by using foundation models from leading providers.
• Fine-tuning and evaluating large language models by using proprietary and external datasets.
• Building scalable APIs and backend services to support real-time AI inference.
• Ensuring reliability, privacy, and accuracy of Gen AI responses by applying testing and monitoring tools.
• Contributing to governance efforts by ensuring generative AI solutions follow responsible AI principles, including transparency, data privacy, and compliance with industry standards.
• Working with the data science team to apply generative AI to other business areas, including document processing, claims decisioning, and reporting.
• Supporting the Client's Global GenAI roadmap, bringing expert insights on the technology to adopt

You will require the following qualifications and skills