Information Technology Officer

JOB DESCRIPTION- IT- Officer

About the company : This business is responsible for overseeing the production of an extensive range of ice cream products as a third-party manufacturer for one of the top ice cream companies in India, which has a presence throughout the country. Bricks, tubs, cones, cups, and ice cream sandwiches are just a few of the ice cream segments that can be manufactured at our facility. We continuously provide mouthwatering and varied ice cream selections that suit a broad range of interests and circumstances thanks to our dedication to innovation and perfection.

Location : Village : Wargal, District : Siddipet, State : Telangana

Job Summary : We are seeking a skilled and experienced IT professional with a strong background in computer hardware, networking, and cloud computing (AWS) to manage and maintain IT infrastructure at our manufacturing unit. The ideal candidate will ensure high availability, reliability, and performance of all IT systems, provide end-user support, and implement security and data protection measures. The role demands expertise in Windows Server administration, Active Directory, networking and cloud and ERP environments.

Key Responsibilities :

IT Infrastructure Management :

• Manage and maintain over 500 devices including laptops, desktops, printers, scanners, and workstations to ensure optimal performance.
• Oversee IT systems in factory and office premises including biometric machines, face-recognition systems, and CCTV cameras.
• Administer and manage Windows Server 2022, ensuring smooth operations and security compliance.
• Configure and maintain FTP servers for secure internal data transfers.
• Manage Active Directory for user account creation, password resets, and access control.
• Handle hardware support tickets with OEMs (HP, Lenovo, etc.) and ensure timely resolution.
• Add and configure new servers to the network; perform remote server access via tools such as Putty.
• Collaborate with cross-functional teams to troubleshoot and resolve IT-related issues.
• Conduct regular server maintenance, updates, and backups to ensure high system uptime.
• Implement and monitor security protocols to safeguard organizational data.
• Coordinate with external vendors for maintenance, repairs, and procurement.

Software and Hardware Support :

Cloud Computing & ERP Support :

Data, Email and System Management :

Qualifications :

Skills :

Candidates from Telangana would be preferred.

Interested candidates to mail their updated resumes at career@rmgroup501.com.

Notice period should not be more than 30 days.