Front Desk Manager - Healthcare | Patient Experience

Company Description

AMC Hospitals & Clinics is dedicated to blending clinical excellence with compassionate care, offering advanced cardiology services and comprehensive multi-specialty treatments. Led by highly qualified international doctors, our facilities provide affordable yet top-tier healthcare solutions. With core focus areas such as cardiology, internal medicine, and critical care, our offerings are supported by advanced diagnostics, preventive health checks, pharmacy, and physiotherapy services. At AMC, we are committed to delivering world-class healthcare that not only heals but also touches lives.

Role Description

This is a full-time on-site role located in Bengaluru for a Front Desk Manager – Healthcare | Patient Experience. The Front Desk Manager will oversee daily reception operations, manage appointments. The role also involves addressing patient concerns, maintaining records, and fostering a pleasant and professional front-desk experience for all visitors.

Requirements

• 3–5 years experience in hospital front office or patient relations.
• Strong communication and customer handling skills.
• Good understanding of hospital workflows;

ECG experience preferred.