Admissions and Visa Support Specialist

Job Description :

As a Conversion & Visa Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond.

You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions.

Duties and Responsibilities :

• Maintain a Healthy Pipeline :
• Pipeline drill with BD and their agents to discuss application status. Conduct regular checks to ensure applications are progressing within expected timelines and address any delays.
• Ensure the application pipeline is accurate and up to date, with correct statuses (change stages without waiting for BDs (but after taking inputs from them);

to avoid delay in application processing and adherence to processes by BDMs

Essential Criteria :

Desirable Criteria :