Grow Your Staff is seeking a Global Head of Operations for Fuse Capital, a debt advisory firm based in London.
The position is a full-time remote position.
This role is ideal for someone who excels in operational leadership, process excellence, and cross-functional execution.
While not a subject matter expert the ideal candidate will have deep expertise in managing high-performance teams, improving delivery operations, and leveraging technology and data to drive scale.
Experience required : 7-10 years.
Location : Remote.
Time : 1 : 30 pm-10 : 00 pm (Monday Friday).
Type of employment : Full-time.
Operations :
- Oversee and drive day-to-day operations across the consultancy delivery team, ensuring alignment with business goals.
- Provide tactical oversight and performance management of the Global Delivery / Deal team, including monitoring and measurement of OKRs.
- Manage PMO functions for the delivery team, ensuring projects are executed efficiently and on time.
- Lead Quality Control initiatives to enhance client delivery standards.
- Develop and refine operational processes for scalability and productivity.
- Ensure adherence to existing systems and processes, while proactively identifying areas for enhancement.
- Manage operational efficiency by implementing data-led insights and workflow automation.
- Collaborate with leadership to translate strategic priorities into actionable plans.
- Research and implement cutting-edge AI tools and agents across non-sales functions to drive modern, lean operations.
- Process Improvement & Cross-Functional Alignment.
- Foster a high-performance, collaborative culture within operations and delivery.
- Improve internal communication and cross-functional workflows.
- Monitor key initiatives, ensuring strong ROI and cost control.
- Build systems for performance tracking, vendor management, and resource allocation.
- Streamline non-core functions using modern tools and automation, focusing on efficiency over headcount expansion.
Qualifications :
Bachelor's or Master's degree in Business Administration, a related discipline, or equivalent.Experience in business coaching and people management.Essential : Strong communication and presentation skills.Excellent verbal, written, and interpersonal skills in English.(ref : iimjobs.com)