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SNow Devloper OM

SNow Devloper OM

Innova Solutionserode, tamil nadu, in
14 days ago
Job description

Contract Type : Contract (Long-term)

Location : Full remote from India

Start Date : ASAP

Languages Required : Fluent English

Experience Required : Minimum 6+ years, with at least 3 years in ServiceNow Order Management

Education : Engineering degree / University degree in Computer Science, Ergonomics, or related field (Bac+5 preferred)

Required Skills

Technical & Functional Expertise :

  • Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management).
  • Good knowledge of ServiceNow modules : CSM, ITSM, SPM.
  • Strong expertise in CSDM.
  • Deep understanding of Workspaces, UI Builder, Flow Designer.
  • Proficiency with integrations (scripted APIs, Integration Hub).
  • Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).
  • Practical experience in portal management & customization.
  • Strong experience in Service Catalog definition and setup.
  • Ability to design, prototype, and transform ideas into ServiceNow solutions.
  • Knowledge of sales and ordering processes (SPM processes a plus).

Professional Skills (Methods & Processes) :

  • Strong problem-solving and analytical skills.
  • Experience collaborating with architects, BAs, and tech leads.
  • Capable of translating user stories into ServiceNow features with minimal customization.

    • Soft Skills :

  • Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.

    • Note : As part of the selection process, candidates will undergo a technical assessment.

    Mission Description

    You will join a core ServiceNow transformation program, with a focus on Order Management and Delivery processes .

    Key Responsibilities :

  • Develop enhancements identified during UAT and review existing designs for improvements.
  • Implement ServiceNow OM and CSM solutions, including :
  • Simple order capture and orchestration.
  • Complex order capture and orchestration with links to SPM & CSM.
  • Integrations with third-party tools.
  • Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.
  • Ensure solutions align with platform standards and minimize customizations.

    • Nice to Have

  • Exposure to large-scale digital transformation projects.
  • Familiarity with global enterprise environments.
  • Knowledge of SPM processes.

    • Contract Details

  • Type : Freelance / Contract
  • Duration : Long term
  • Remote Work : 100% remote from India
  • Compensation : Competitive (to be discussed based on profile)
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    Om • erode, tamil nadu, in