Job Summary :
We are seeking a proactive and experienced Operations Specialist to oversee the daily
operations of our company, ensure smooth workflow, and optimize organizational processes.
The ideal candidate will be responsible for implementing efficient systems, managing
cross-functional teams, and driving continuous improvement across the business.
Key Responsibilities :
- Supervise day-to-day operational activities to ensure efficiency, productivity, and timely
execution of deliverables across departments.
Track project status across Development, QA, and Support, ensuring alignment withtimelines and business priorities.
Coordinate cross-functional initiatives, ensuring clear communication and smoothcollaboration between technical and non-technical teams.
Allocate and oversee non-technical operational tasks including procurement, vendorcoordination, asset management, and internal documentation.
Identify process gaps and operational bottlenecks, and implement solutions forcontinuous improvement.
Develop, maintain, and enforce operational policies, SOPs, and process documentation.Monitor key performance metrics and provide data-driven reports and insights to seniorleadership.
Support the development and implementation of best practices, tools, and systems tooptimize workflow.
Mentor and guide team members in achieving their individual goals and overalldepartment objectives.
Ensure adherence to internal policies, quality standards, and regulatory requirements.Required Skills & Qualifications :
Bachelor's degree in Any field, or (MBA preferred).1+ years of proven experience in operations or related roles.Strong understanding of business processes and operational workflows.Exceptional problem-solving and analytical skills.Excellent interpersonal and communication skills.Proficiency in tools such as MS Excel, Google Workspace, ERP / CRM systems.Ability to manage multiple tasks and deadlines in a fast-paced environment.Skills Required
Ms Excel, Erp, Crm Systems