Urgent Hiring US Collections Agents (International Voice )
ConfidentialDelhi20 days ago
Job descriptionMake outbound calls to US customers for collection of overdue payments. Handle inbound calls related to payment inquiries and collections. Negotiate payment plans and settlements with customers professionally and empathetically. Update customer accounts accurately and maintain records of all collection activities. Meet or exceed daily and monthly collection targets. Follow compliance guidelines and maintain confidentiality of customer information. Escalate complex cases to supervisors as needed. Collaborate with internal teams to resolve disputes and ensure timely payment recovery.
Skills Required
Debt Recovery, Negotiation Skills, crm software, Payment Processing, Customer Service, Communication Skills
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Collection Agent • Delhi