Must have 5-8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration.
Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
Must have Microsoft MCSA
Must have Cloud technology exposure to Microsoft Azure, Amazon
Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere.
Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions.
Experience in HA engineering for architecture on VMware, DRS cluster environment.
Good knowledge on the Connection servers and troubleshooting user level issues.
Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.
Perform root cause analysis.
TCP / IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc.
Good Windows Server Administration and troubleshooting Skills.
Good hands-on skills in Hyper converged infrastructure
Working experience on the Ticketing tool.
Must have hands on deployment of Horizon infrastructure in large environment.
Primary Skill Set :
Overall 8+ years of experience in IT Infrastructure.
6+ years of proven experience with VMware Enterprise Products,EUC Horizon
Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator.
Secondary Skill Set :
100% Fluency on English.
Good verbal and Written Communication
Good Team player work with senior team members, conduct technical session, mentoring L1 team members
Ability to achieve the highest level of customer satisfaction.
An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors
Documentation and preparation of SOPs
Self-motivated and Results oriented.
Train L1 and other support team members.
A demonstrated positive and proactive approach
Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts
Experience :
7+years of experience in Horizon View
Soft Skills :
Good / Excellent Communication Skills (Speak, Read, Write)
Report Writing
Analytical & problem-solving skills
Good presentation skills
Willingness to Continually Learn
Team Player & People :
Any Engineering / Diploma / BSC / MCA / MCM (with IT specialization)