Senior ServiceNow Consultant
S2Integratorsamritsar, punjab, in19 hours ago
Job descriptionSenior Stakeholder Engagement : Consult with senior business leaders and process owners to translate complex strategic goals and requirements into actionable, well-defined functional and technical specifications. Best Practice Advisory : Provide thought leadership and advisory services on industry best practices (e.g., ITIL frameworks) and how to best leverage the ServiceNow platform for business transformation. Requirements & Analysis : Lead and facilitate design workshops, perform gap analysis between current state and desired future state, and manage the full requirements lifecycle. Team Leadership : Act as a technical lead, providing guidance, code review, and mentorship to junior and mid-level ServiceNow developers and consultants. Quality Assurance : Define and enforce coding standards, perform quality checks, and ensure rigorous testing (unit, integration, UAT) is completed for all deliverables. Project Support : Work closely with the Project Manager / Scrum Master to estimate effort, manage technical risks, and ensure timely delivery within an Agile / Scrum or Waterfall methodology. Platform Health : Perform regular health checks, performance tuning, and capacity planning. Upgrades & Releases : Drive successful ServiceNow version upgrades, assessing the impact of new releases and planning the adoption of new features, including AI / Generative AI capabilities. Documentation : Maintain comprehensive and high-quality technical documentation, design specifications, and test plans. 6-10 years of hands-on experience in ServiceNow development, configuration, and implementation. Deep expertise in a minimum of two major ServiceNow modules (e.g., ITSM, ITOM, CSM, HRSD). Expert-level proficiency in ServiceNow scripting (JavaScript, Glide API, Flow Designer, Process Automation Designer). Strong knowledge of Web Technologies (HTML, CSS, Angular JS / React for Service Portal / UI Builder). Proven experience implementing and working with CSDM, CMDB, and Discovery . ServiceNow Certified System Administrator (CSA) . ServiceNow Certified Implementation Specialist (CIS) in at least one core module (e.g., CIS-ITSM, CIS-HRSD). Excellent written and verbal communication skills, with the ability to articulate technical concepts to non-technical stakeholders (e.g., C-level executives). Demonstrated ability to lead technical discussions, facilitate client workshops, and drive consensus on complex design decisions. Strong analytical, problem-solving, and critical-thinking skills. Additional CIS certifications (e.g., ITOM, GRC, SecOps). ServiceNow Certified Application Developer (CAD). ITIL v4 Certification. Experience with Performance Analytics and building executive-level dashboards. Familiarity with DevOps / DevSecOps practices and tools for ServiceNow (e.g., source control integration).
Role Overview
The Senior ServiceNow Consultant is a strategic and technical leader responsible for the end-to-end design, development, and delivery of complex solutions on the ServiceNow platform. This role requires a blend of deep technical expertise, advanced consulting skills, and the ability to lead and mentor development teams while managing senior client and internal stakeholder expectations.
Key Responsibilities
1. Solution Architecture and Design (40%)
- Lead Solution Design : Own the technical and functional design of complex ServiceNow solutions across one or more products (e.g., ITSM, ITOM, CSM, HRSD, GRC, SecOps).
- Platform Governance : Design solutions adhering to ServiceNow best practices, ensuring platform stability, maintainability, and optimal performance. Drive adherence to the Common Service Data Model (CSDM) .
- Advanced Customization : Oversee and perform advanced development, including complex scripting (Business Rules, Script Includes, Client Scripts), custom applications, and UI components (Service Portal / UI Builder).
- Integration Expert : Design and implement robust, scalable integrations with external systems using various methods (e.g., REST / SOAP APIs, Integration Hub, JDBC).
2. Consulting and Stakeholder Management (30%)
3. Leadership and Mentorship (20%)
4. System Operations and Improvement (10%)
Required Qualifications & Skills
Technical Expertise
Certifications (Must Have)
Consulting & Soft Skills
Preferred Qualifications (Nice to Have)
Create a job alert for this search
Servicenow Consultant • amritsar, punjab, in
Related jobs
- Promoted
- New!
Servicenow-ITSM
People Prime Worldwideamritsar, punjab, in About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guide customers from what’s now to wh...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow Consultant
iXceed Solutionsamritsar, punjab, in Role - ServiceNow ITSM ITOM Consultant.Design and implement ServiceNow ITSM solutions including Incident, Problem, Change, Knowledge, Service Request Management, and Service Catalog.Lead implementa...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow HRSD Principal Technical Consultant
apricot jamamritsar, punjab, in Mid–Senior Level • Remote (India) • Full Time.S based consulting and technology company working with Fortune 500 clients worldwide.
We build next generation enterprise solutions that blend AI, autom...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow Senior Architect
Orion Innovationamritsar, punjab, in Location : Bangalore – Electronic City OR Chennai.Employment Type : Full-time / Contract.Availability : Immediate Joiners Preferred.
We are looking for an experienced ServiceNow Senior Architect to lead...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow developer
People Prime Worldwideamritsar, punjab, in We are seeking a skilled ServiceNow WS (Workplace Service) & ESG (Environmental, Social & Governance) Developer to join our digital transformation team at LTIMindtree.
The ideal candidate will have ...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow CSM Developer
Orion Innovationamritsar, punjab, in Experience Required : 3 to 8 years.Minimum Module Experience : At least 2 years of hands-on experience.Work Location : Bangalore and Chennai.
Work Timing : Flexible (2 PM to 11 PM IST).Mandatory Availab...Show moreLast updated: 20 hours ago
- Promoted
- New!
Senior Software Engineer -ServiceNow
Input Zero Technologiesamritsar, punjab, in ServiceNow Developer with the following skill sets : .ServiceNow ITSM with CSA OR CAD Certifications in ServiceNow.ServiceNow Migration / Integration.
Scripting experience - JavaScript / Client Script / Ser...Show moreLast updated: 20 hours ago
- Promoted
- New!
Servicenow Engineer
Synstack Technologiesamritsar, punjab, in Primary Skill : ServiceNow, ITSM, ITOM, CMDB, integration, Discovery.Secondary Skill : ITIL, Process.ServiceNow Discovery, including ServiceNow Cloud Discovery.
ServiceNow Cloud Discovery experience s...Show moreLast updated: 19 hours ago
- Promoted
- New!
Senior ServiceNow Developer
International Software Systems, Inc.amritsar, punjab, in Job Title : Senior ServiceNow Developer.Location : Bangalore / Hyderabad.Design, develop, and implement solutions on the ServiceNow platform, including but not limited to : .
Incident Management, Problem...Show moreLast updated: 19 hours ago
- Promoted
- New!
ServiceNow CSM & App Engine Developer
Volkswagen Group Digital Solutions [India]amritsar, punjab, in ServiceNow CSM & App Engine Developer.Strong understanding of ServiceNow core and best practices.CSM (Customer service management).
Good knowledge of ServiceNow ITSM module architecture and implemen...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow DevOps Engineer - 12+ Years
Blue Cloud Softech Solutions Limitedamritsar, punjab, in As a ServiceNow DevOps Engineer you collaborate tightly with the other ServiceNow DevOps Engineers and the IT Business Analysts.
Your job is the technical conception and practical implementation of ...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow GRC Developer
Akshar Staffingamritsar, punjab, in We are seeking a highly skilled and experienced ServiceNow IRM (Integrated Risk Management) Developer with expertise in Governance, Risk, and Compliance (GRC) and Risk Assessment module implementat...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow ITOM Developer
People Prime Worldwideamritsar, punjab, in About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guide customers from what’s now to wh...Show moreLast updated: 19 hours ago
- Promoted
- New!
ServiceNow ITSM Developer
Tata Consultancy Servicesamritsar, punjab, in Greetings from TATA Consultancy Services!!.Thank you for expressing your interest in exploring a career possibility with the TCS Family.
Hiring For : ServiceNow ITSM Developer.Walk in Drive Date : 22 ...Show moreLast updated: 20 hours ago
- Promoted
- New!
Senior ServiceNow ITSM Consultant
S2Integratorsamritsar, punjab, in We are looking for a highly skilled.Senior ServiceNow ITSM Consultant.The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to wor...Show moreLast updated: 19 hours ago
- Promoted
ServiceNow discovery cloud specialist
TribolaTech Incamritsar, punjab, in Job Title : ServiceNow Discovery & Cloud Specialist.Location – Remote , 3 PM to 11 PM IST.Full Time position with TribolaTech.
We are seeking a skilled ServiceNow Discovery & Cloud Specialist to desi...Show moreLast updated: 1 day ago
- Promoted
- New!
Servicenow ITOM Advisor
People Prime Worldwideamritsar, punjab, in About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guideServiceNow Custom Apps Developer...Show moreLast updated: 20 hours ago
- Promoted
- New!
ServiceNow Developer(Hrsd)
People Prime Worldwideamritsar, punjab, in About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guide customers from what’s now to wh...Show moreLast updated: 20 hours ago