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Speciality Restaurants - Chief Business Officer - QSR Vertical

Speciality Restaurants - Chief Business Officer - QSR Vertical

Speciality Restaurants LtdMumbai, India
7 days ago
Job description

Job Title : Chief Business Officer QSR Vertical

Experience Required : 15 - 20 years (with 23 years in senior leadership managing multi-location operations)

Key Responsibilities (KRA) :

  • Drive the national expansion strategy of the QSR vertical, ensuring successful rollout across multiple cities.
  • Oversee end-to-end business operations, including brand positioning, marketing, supply chain, and customer experience.
  • Manage P&L responsibility, ensuring revenue growth, cost optimization, and overall profitability.
  • Lead innovation in product offerings, formats, and service models to align with evolving customer preferences.
  • Build, mentor, and manage high-performing teams across operations, marketing, and support functions.
  • Ensure operational excellence with strict adherence to compliance, quality, and service standards.
  • Establish and nurture strategic partnerships to support business growth and market penetration.
  • Conduct market research to identify new opportunities, consumer insights, and competitive benchmarks.
  • Collaborate with the Board / Managing Director to shape long-term business strategy and growth roadmap.
  • Champion a culture of performance, accountability, and continuous improvement across the vertical.

Core Skills & 15 - 20 years of leadership experience in QSR, F&B, or Hospitality, with proven expertise in scaling operations nationally.

  • Strong business acumen with demonstrated ability to manage multi-city operations and large teams.
  • Deep understanding of QSR operations, supply chain, franchising, and customer engagement.
  • Excellent strategic thinking, problem-solving, and decision-making capabilities.
  • Strong financial management skills with prior experience handling P&L.
  • Exceptional leadership, people management, and organizational development abilities.
  • Proven track record in driving innovation and building strong, sustainable brands.
  • Ability to thrive in a fast-paced, dynamic environment with ambitious growth targets.
  • Outstanding communication, negotiation, and stakeholder management skills.
  • (ref : iimjobs.com)

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    Officer • Mumbai, India

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