Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing, copying)Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders)Promote awareness of brand image internally and externallyGather materials and assemble information packages (eg, brochures, promotional materials)Use sales techniques that maximize revenue while maintaining existing guest loyalty to MarriottEnter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales processAnswer guest questions about property facilities / services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requestsFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assetsWelcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciationSpeak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquetteDevelop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employeesComply with quality assurance expectations and standardsMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistancePerform other reasonable job duties as requested by SupervisorsPREFERRED QUALIFICATIONSEducation : High school diploma or GED equivalentRelated Work Experience : At least 1 year of related work experienceSupervisory Experience : No supervisory experienceLicense or Certification : NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunityWe actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture, talent, and experiences of our associatesWe are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable lawSkills Required
Customer Service, Organization, microsoft office proficiency, Attention To Detail, Sales Administration