System Engineer

Job Scope : Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely.

Job Location : Navi Mumbai (On-site)

What You'd Do?

• Implement integrations requested by Internal teams / customers
• Provide Level 2 technical support and queries coming from Internal teams
• Build tools to reduce occurrences of errors and improve customer experience
• Perform root cause analysis for production errors
• Investigate and resolve technical issues, Deploy updates and fixes
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance
• 24
• 7 support, should be flexible for shifts

What You'd Have?