Talent.com
This job offer is not available in your country.
Customer Success Executive

Customer Success Executive

StarApps Studionavi mumbai, maharashtra, in
16 days ago
Job description

Customer Success Executive

Location : Pune (WFH)

Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)

About StarApps Studio

StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank among the top 100 Shopify app developers and the top 1% in RPE SaaS.

About the Role

As a Customer Success Executive , you’ll be the voice and support behind our mission to simplify e-commerce success. Your role is pivotal in building relationships, ensuring customer satisfaction, and driving engagement. This is a chat process role.

Key Responsibilities

  • Engage with Clients : Provide exceptional support over calls, chat, and email with clear, positive, and trustworthy communication.
  • Build Relationships : Create meaningful connections, ensuring every merchant interaction is memorable.
  • Master Products : Develop expertise in our products to offer confident and effective guidance.
  • Drive Value : Identify opportunities to enhance customer experiences and boost sales.
  • Solve Problems : Proactively resolve issues, building trust and satisfaction.
  • Advocate for Feedback : Share customer insights with internal teams to fuel continuous improvement.

What We’re Looking For

  • Charismatic Communicator : A confident, engaging personality with excellent verbal and written communication skills.
  • Customer-Focused Experience : Proven success in customer-facing roles, preferably in B2B SaaS or e-commerce.
  • Strategic Thinker : Ability to anticipate customer needs and create value-driven interactions.
  • Quick Learner : A strong desire to learn about our products and the e-commerce landscape.
  • Why Join Us

  • Competitive Pay : Reflective of your contributions and impact.
  • Supportive Leadership : Work with innovative leaders who encourage growth.
  • Career Development : Opportunities for learning and professional advancement.
  • Recognition : A culture that celebrates hard work and creativity.
  • Inspiring Environment : Be part of a team driving innovation in e-commerce.
  • Ready to Join Us?

    Email to hr@starapps.studio with the subject line “Customer Success Executive – Your Name”. We’re moving fast – apply now and let’s explore if we’re a match!

  • Current Location
  • Notice Period
  • Current / Last Drawn CTC
  • Expected CTC
  • Ok with Night Shift or Early Morning Day Shift?
  • What to Expect in the Hiring Process

  • Written Assignment : Showcase your skills and approach to customer success.
  • Call with Founders : Gain insights into our vision and discuss how you can contribute.
  • We’re excited to connect and explore the opportunity with you!

    Create a job alert for this search

    Customer Executive • navi mumbai, maharashtra, in

    Related jobs
    • Promoted
    Executive - Consumer Technical Insights

    Executive - Consumer Technical Insights

    FoxtaleMumbai, Maharashtra, India
    Executive - Consumer Technical Insights .Andheri East, Mumbai, Maharashtra .Foxtale is a fast-growing e-commerce company committed to delivering high-quality products and seamless customer experien...Show moreLast updated: 1 day ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    SignzyMumbai, Maharashtra, India
    Signzy is a digital trust system.We provide identification, background checks, forgery.Our biometric user authentication system and. We consist of a tech-savvy team and are backed by.At Signzy we br...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Relationship Executive

    Customer Relationship Executive

    dash and dotThane, IN
    Job role - CRM & Digital Executive.Salary - 20,000-30,000 / - Monthly.Role Specifics - Day in the Life.Responses- Maintaining a fast response time and great quality over all modes of customer communi...Show moreLast updated: 3 hours ago
    • Promoted
    Customer Success Engineer

    Customer Success Engineer

    CustomGPT.aiMumbai, IN
    Recently, GAI Insights named us one of the “.OpenAI, Google, Microsoft, Anthropic, Cohere, and Meta.Our no-code AI platform empowers mid-market and SME Enterprises to unlock generative AI value fro...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)

    Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)

    iCare Softwarethane, maharashtra, in
    Remote
    Please complete the following : .Math / Logic Quiz (https : / / forms.Enterprise SaaS Questionnaire (https : / / forms.Send your resume with a cover letter. Applications without the above will not be considered...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Customer Support Executive

    Customer Support Executive

    Narang Staffing Solutionsthane, maharashtra, in
    Shift : UK Shift (Monthly rotational)].We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communic...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Customer Care Executive

    Customer Care Executive

    HyvaThane, IN
    Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the develo...Show moreLast updated: 3 hours ago
    • Promoted
    Customer Success - Outbound Calls

    Customer Success - Outbound Calls

    Angara Ecommerce Pvt. Ltd.Kalyan-Dombivli, IN
    Angara E-Commerce Private Limited is a luxury jewelry e-commerce company founded in the year 2007.It is a subsidiary of the American company, Angara Inc. Over the last few years, Angara has grown ex...Show moreLast updated: 11 days ago
    • Promoted
    Sales Sucess Executive

    Sales Sucess Executive

    Zanopy AIMumbai, Maharashtra, India
    Zanopy AI is an All-in-One AI-Driven Digital Marketing & Sales Enhancement Tool that empowers businesses, startups, and agencies to research, create, and execute high-converting marketing strategie...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Customer Success Associate

    Customer Success Associate

    BiteSpeedThane, IN
    Whatsapp marketing to chatbots & handling support across channels.Read more about our mission and the story of commerce here-. BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cac...Show moreLast updated: 3 hours ago
    • Promoted
    Customer Success Associate

    Customer Success Associate

    BHIVE WorkspaceBandra, Maharashtra, India
    Role Overview : We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands...Show moreLast updated: 15 days ago
    • Promoted
    SuccessFactors Employee Central

    SuccessFactors Employee Central

    Tata Consultancy Servicesdombivli, maharashtra, in
    SuccessFactors Employee Central.Required skills and experience : .Minimum 5+ years hands on experience in EC module.Strong expertise in EC data models, business rules, workflow configuration, pickli...Show moreLast updated: 1 day ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    AltudoMumbai, Maharashtra, India
    Be part of a high-growth digital and customer experience consulting firm that is growing by over 50% in the last year and is forecasting growth of 50% year on year in the next two years.Altudo Rain...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Strategy & Operations-Customer Success

    Strategy & Operations-Customer Success

    Skill VedaKalyan-Dombivli, IN
    Job Role : Strategy & Operations-Customer Success.Location : Bengaluru, Karnataka (Hybrid).Compensation : ₹9LPA – ₹12LPA per annum (Depends on experience). Compensation includes PF & PGDM monthly fees ...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    Client Success Executive

    Client Success Executive

    Ascendmumbai city, maharashtra, in
    Ascend HSI is a US-based global advisory and consulting firm focused on delivering high-impact solutions in Immigration services, legal-tech, business advisory. We partner with clients and organizat...Show moreLast updated: 21 hours ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    HRipple SolutionsMumbai, Maharashtra, India
    𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 : 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 / 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿.𝗝𝗼𝗯 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻𝘀 : Mumbai- Kandivali. 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 : 0 – 3 years.𝗪...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Customer Success Lead - Hyderabad (Remote)

    Customer Success Lead - Hyderabad (Remote)

    BrowserStackdombivli, maharashtra, in
    Remote
    But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 21 hours ago
    • Promoted
    Customer Success Executive

    Customer Success Executive

    ConfidentialNavi Mumbai
    We are seeking a dedicated and customer-focused.You will be responsible for guiding new customers through the onboarding process, providing ongoing training and support, ensuring smooth product ado...Show moreLast updated: 23 days ago