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Operations Specialist

ConfidentialDelhi, India

8 days ago

Job description

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights!

About this Role

The Operations Specialist will play a pivotal role in ensuring seamless execution of operational processes that support partner and internal team objectives. This role involves managing contracts and data workflows, preparing high-quality reports, coordinating partner deliverables, supporting events, and driving cross-functional initiatives. The ideal candidate will bring strong organizational skills, a collaborative mindset, and the ability to work effectively in a fast-paced, deadline-driven environment.

What You Will Be Doing

Manage end-to-end operational workflows, including contract processing and data management across internal platforms.
Prepare accurate and insightful operational and performance reports for stakeholders.
Coordinate the creation and delivery of partner assets in collaboration with internal teams.
Support the planning, logistics, and execution of events, ensuring smooth delivery and stakeholder satisfaction.
Collaborate with cross-functional teams to implement projects and process improvements.
Maintain accurate records, documentation, and system updates to ensure data integrity and operational efficiency.

About You

Qualifications

Bachelor's degree in Business Administration, Operations, or a related field.

Experience

1–2 years of experience in operations, business coordination, or process management.

Experience in EdTech, SaaS, or service-driven industries preferred.Proficiency in Microsoft Office Suite; experience with Airtable or similar workflow tools is an advantage.

Skills and Qualities

Strong analytical and problem-solving capabilities.

Exceptional organizational skills with high attention to detail.

Excellent communication and interpersonal skills for effective stakeholder engagement.

Ability to work independently and manage multiple priorities in a dynamic environment.

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Skills Required

Airtable, Microsoft Office Suite

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Operation Specialist • Delhi, India