R&D Technical Market Analysis

Responsibilities

Functional Responsibilities

• Act as a POC (point of contact) for R&D market analysis delivery to in-market R&D teams
• Engage with in-market R&D leads in scoping the initial problem and defining key questions to frameup the research
• Participate in required GBS governance meetings and provide reports on KPIs and SLAs as needed
• Ensure all requests are processed, documented, and delivered within defined SLAs
• Assign the appropriate resources for each project
• CPG / FMCG / Food and Beverage / Health and Nutrition / Life Science industry knowledge with systems level thinking and ability to cross reference other industry insights to shape the content that research team puts together
• Visionary leader with an intent of digitizing and automating research in the future
• Support in the execution and evolution of playbooks for Technical Market Analysis as needed
• Lead team in the development of competitor assessments and benchmarking industry profiles and projects including industry trends, challenges, key players, IP, and value chain key points
• Report to Technical Market Analysis Capability Lead when required
• Foster and leverage working relationships with other GBS Technical Market Analysis teams in Hyderabad, and other GBS R&D Capabilities, when required
• Train, mentor, and manage GBS teams of Senior Analysts and Analysts
• Manage team workload and provide subject matter or market-specific expertise to support in daily execution of (high complexity) research activities when necessary; conduct project deliverable reviews to identify and correct gaps in the research or expected outcomes, actionable insights and recommendations for the stakeholders
• Ability to multi-task and manage overall 2-3 research requests simultaneously for the stakeholders
• Oversee and manage scientific, market, and consumer secondary research and analysis synthesis in line with global requests and ad hoc inquiries as required; ability to connect the dots across different requests and previous workstreams.
• Develop action plans and organize career path meetings to drive team motivation and increase retention rates
• Identify potential areas for process improvements and employee upskilling to make recommendations to R&D GBS Leadership for continuous capability development
• Prior experience of working in a global shared services environment preferred
• Proven supervisory and workstream management skills working with parallel teams or functional leads in different time zones and locations
• Experience building a high performing and highly engaged team to stand up a R&D capability

Qualifications

Skills Required

Research Management, Cpg, Market Analysis, Fmcg, Service Management