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RPMG : Portfolio Manager - Mortgage Loans

RPMG : Portfolio Manager - Mortgage Loans

ConfidentialChennai, India
8 days ago
Job description

RPMG : Portfolio Manager - Mortgage

INTERNAL USAGE : No. of Vacancies :

Reports to :

Area Collections Manager

Is a Team leader

Team Size : Grade :

AM / DM

Business : Retail Banking

Department :

Retail Portfolio Management Group

Sub - Department : Flows

Location : PAN India

About Retail Portfolio Management Group

The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment , cost efficiency , and portfolio sustainability . Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution.

RPMG engages delinquent customers with multiple repayment solutions and financial counseling, promoting responsible credit behavior and long-term financial health. This approach aligns with the bank's overarching Growth, Profitability, and Sustainability (GPS) strategy, positioning RPMG as a key contributor to operational resilience and financial performance.

About the Role

The Portfolio Manager for Mortgage products (Home Loan, LAP & Asha) is responsible for managing the portfolio of mortgage loans, ensuring NPA resolution, and achieving collection targets. This role involves handling the Risk - 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures.

Key Responsibilities

Portfolio Management :

  • Manage the portfolio of mortgage loan products including Home Loan, Loan Against Property (LAP), and Asha.
  • Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement.
  • Ensure minimum addition to the NPA pool by maintaining the delinquency level.
  • Achieve calling resolution targets for X & 30 buckets for mortgage products.
  • Adhere to calling norm targets for mortgage products.
  • Should have knowledge about SARFAESI Act and the linked secured process.

Operational Management :

  • Oversee the collection process to ensure efficient and effective portfolio management.
  • Monitor and analyze portfolio performance metrics and implement necessary adjustments.
  • Ensure compliance with regulatory guidelines and internal policies.
  • Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts.
  • Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept.

    • Data Analysis and Reporting :

  • Collect, analyze, and interpret data to measure portfolio performance against established KPIs.
  • Generate detailed reports on portfolio metrics and provide actionable insights.
  • Identify trends, patterns, and opportunities for optimization.

    • Process Improvement :

  • Continuously evaluate and enhance portfolio management processes and workflows.
  • Identify opportunities to improve efficiency and effectiveness.
  • Implement industry best practices and emerging technologies.

    • Qualifications

    Role Proficiencies :

    For successful execution of the job, the candidate should possess the following :

  • Proven experience in portfolio management, preferably within the financial services industry.
  • Strong analytical skills with proficiency in data analysis and interpretation.
  • Excellent project management skills with the ability to prioritize and meet deadlines.
  • Strong interpersonal and communication skills with the ability to collaborate effectively.
  • Ability to manage complex client situations.
  • Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
  • Ability to handle pressure and meet deadlines.

    • About Axis

    Incorporated in 1994, Axis Bank is one of India's most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.

    The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

    Skills Required

    Refer to the Job Description

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