iTroSys - Salesforce Administrator

About Us :

We are a multicultural and flexible team of Salesforce professionals with over a decade of experience on the platform, specializing in adopting the latest Salesforce technologies and industry trends.

Our team follows a continuous development process and leverages tools such as BitBucket, Ant, Informatica, and JIRA to deliver scalable Salesforce solutions.

Role Overview :

As a Salesforce Administrator, you will be responsible for system configuration, implementation of complex features, and active participation in upcoming Salesforce projects.

You will play a key role in ensuring smooth user support, change management, and maximizing platform adoption using a Click, Not Code approach.

Key Responsibilities :

• Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings.
• Configure and customize Salesforce objects, workflows, validation rules, page layouts, and record types.
• Support implementation of new features and functionality aligned with business needs.
• Collaborate with cross-functional teams to gather requirements and translate them into Salesforce solutions.
• Maintain system integrity, perform regular audits, and ensure compliance with organizational policies.
• Handle data management activities including imports, exports, data cleansing, and reporting.
• Provide user support, training, and documentation to ensure smooth adoption of Salesforce features.
• Participate in change management and continuous improvement initiatives.
• Work with tools like BitBucket, Ant, Informatica, and JIRA for deployments, version control, and issue tracking.

Required Skills & Qualifications :

Preferred Skills :

(ref : hirist.tech)