Key Responsibilities :
- Perform customer KYC checks to ensure compliance with regulatory standards and company policies.
- Verify customer information, including documents such as identity proof, address proof, and financial records.
- Conduct due diligence checks on new clients, partners, and vendors.
- Manage the end-to-end onboarding process for new customers, ensuring all required documentation is collected and accurate.
- Coordinate with the legal and compliance teams to stay updated on any changes in regulations or policies affecting customer onboarding.
- Review and update customer records in the company database, ensuring accuracy and completeness.
- Respond to customer queries related to KYC and onboarding, providing excellent customer service.
- Assist with periodic KYC reviews and ensure that existing customer records are updated as necessary.
Skills and Qualifications :
Minimum of 1 year of experience in KYC and customer onboarding or a related field.Knowledge of KYC regulations, anti-money laundering (AML) laws, and financial regulations.Strong attention to detail and ability to identify discrepancies in documentation.Excellent organizational and time-management skills.Ability to work under pressure and meet deadlines.Strong communication skills (both verbal and written).Proficient in using KYC tools, databases, and software.Ability to work collaboratively in a team environment.Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).Skills Required
Customer Service, Research