Business Analyst

Are you a Business Analyst with SaaS chops and a product mindset, ready to take ownership and shape the future of tech-enabled collections?

Our company builds an AI-powered debt collection platform that’s changing how lenders, agencies, and providers recover past-due accounts. We’re looking for Business Analysts / Product Owners who thrives at the intersection of product, engineering, and customer success.

As a Business Analyst / Product Owner , you’ll play a key role in shaping the future of our platform by turning big ideas into actionable product features that deliver real value to our customers.

As a key member of our product team, you’ll own modules end-to-end, from discovery to delivery. You’ll drive clarity and structure, collaborating closely with developers, QA, design, and stakeholders to ensure every feature adds value and meets our high standards of execution. This is a high-impact role for someone who thrives in fast-paced SaaS environments and wants to take ownership of delivering real business outcomes.

Responsibilities

• Own one or more product modules end-to-end, from requirement gathering through delivery and iteration
• Translate business needs and customer feedback into clear user stories, workflows, and structured documentation
• Collaborating closely with tech leads and holding developers, designers, and QA accountable for timely, high-quality delivery
• Lead sprint ceremonies, including planning, backlog grooming, and daily syncs
• Work with internal stakeholders and customers to define custom features, integrations, and business logic
• Drive UAT, feedback collection, and iterative improvements post-launch
• Balance product goals with technical constraints and timelines, ensuring smart trade-offs
• Partner with cross-functional teams to improve usability, compliance, and long-term product scalability
• Act as the voice of the product and advocate for quality, timelines, and user value in every conversation

Requirements