Staff IT System Engineer

Our Mission

At Palo Alto Networks® everything starts and ends with our mission :

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks is looking for a talented Senior Systems Engineer who will be responsible for maintainability, build and configuration of Windows services platform and infrastructure. As senior technical staff, you will support different vendor technologies for user authentication and privilege management platforms.

Windows Server infrastructure hosts business critical services which are crucial for running the enterprise. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role strengthening our infrastructure

Your Impact

Manage Windows infrastructure specifically for controlled environments, work with other Identity Platform engineers in deploying and maintaining services, capacity planning, create and review operational runbooks

Implementing and supporting the Windows servers, Active Directory and DNS in the cloud and on-premise infrastructure

Provision, configure & support resilient cloud deployment architecture, keep it compliant with regulations, make it more efficient

Manage scalability, capacity planning, redundancy, and resiliency

Maintain service availability and performance SLAs based on business and product requirements

Install, configure, and maintain Windows-based servers and client systems.

Manage user accounts, permissions, and access rights.

Monitor system performance and identify potential issues.

Implement and maintain security measures to protect data and systems.

Perform routine backups and implement disaster recovery procedures.

Troubleshoot and resolve technical issues.

Provide technical support to users.

Patching and remediating known vulnerabilities across the landscape

Partner with IT and product teams for services integration

Contribute to documentation related to design, deployment, validation, operations and DR / BCP

Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and automate the service recovery process

Qualifications

Your Experience

6+ years of hands-on experience in managing and supporting Microsoft technologies on Windows Operating System, Active Directory and Azure Entra ID

Fluent in Windows security & system hardening, vulnerability management & patching process

Strong knowledge of Windows Server operating systems.

Experience with Active Directory, DNS, DHCP, and other Windows services.

Familiarity with network protocols and technologies.

Experience with virtualization technologies (e.g., Hyper-V, VMware).

Knowledge of security concepts and technologies.

Strong Scripting skills (e.g., PowerShell)

In-depth knowledge of Windows infrastructure

Experience in configuring and supporting Azure Active Directory

Experience in managing privileged access management platforms like Delinea, Cyberark

Experience working with cloud environments such as GCP, AWS, Azure, O365 etc.

Familiarity with authentication technologies, standards, single sign on (SSO)

Must have a passion for automation, experience with PowerShell, Ansible or similar configuration management tools to manage infrastructure as code

Strong technical writing skills to support required documentation

Ability to work cross-functionally across multiple business units, such as IT application and infrastructure, product development teams

Passion, drive, energy, a sense of humor and a great attitude

Bachelors / Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required or equivalent military experience required

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.